What our customers are saying on Reviews.co.uk

Your peace of mind and complete satisfaction are at the heart of everything we do. We pride ourselves on our attentiveness and professionalism, yet we strive for excellence and your valued comments help us to continually improve our service. Here are some of the comments our customers have previously written on the Reviews.co.uk platform.

Excellent reviews-4-three-quarter-star
4.77Average 2887Reviews
M. Reviews.io 5 star
Isham and his colleague arrived in the time slot, were very pleasant and explained what they had done and why it had happened. I would definitely use this company again and recommend them.
2 days ago
M. Reviews.io 5 star
The gentleman that came to me was Professional very helpful with advise that l took buying the exchange of mixer taps where suggested and the after service was completed l’m happy will definitely use again thank you
2 days ago
M. Reviews.io 5 star
Your engineer Yacob was very professional and extremely polite. He not only cleared my drain but was also very helpful in clearing debris left over from the overspill. I am very happy with the job he done and have saved your number
2 days ago
M. Reviews.io 5 star
The tradesman Graeme who attended was superb in all honesty very professional doing the job even liked a chat doing the job, made us feel at ease & reassured us that we were ok & that the damage was not as bad as we feared so brought the stress levels from 100 to 1 in no time If all the tradesmen who work for rightio are gentlemen like him in the company it tells you everything you need to know about the company as a whole. I will definitely recommend to anyone in need. Thank you from the Gillan family.
2 days ago
M. Reviews.io 5 star
I phoned up about my broken Electric shower. The call centre operative was very polite and got me a quick appointment on my designated day. Adam came out look at my electric shower. Said it was broke, I mean it was 18 years old so I wasn't too surprised when he said he couldn't get parts for it and I'd need a new one. Adam said the office would sort it all for me and book him back in to install the next day if I was happy with that solution, I said yes. Next day Adam came and installed my shower quickly and efficiently communicated the whole time. The shower that was picked for me is the same colour and an updated version of my old one so I'm very happy with it. Adam was so lovely and helpful and quick at his job and a credit to Rightio. In fact everyone has been lovely, quick, efficient and communication has been great throughout. I had read reviews on line... A lot are bad but I think this is because of the cost. Personally I'd rather pay the extra and have a quick, professional and decent plumber in my home than pay less and be messing about with everything that comes normally with trying to get something in your house fixed.
2 days ago
M. Reviews.io 5 star
This was an excellent service came first thing the next day They phoned to say they were on there way turned out to be a loose wire but when it's not possible to sort things yourself it's good to know a reliable company
1 week ago
M. Reviews.io 5 star
Polite and friendly engineer he arrived on time and cleaned up after himself . Fast and efficient service from start to finish . Only criticism was charged for an extra hour when was only here for 20 min after first hour .
1 week ago
M. Reviews.io 5 star
Very helpful and explained things to me. Respectful of property and very respectful to me, 100% lovely gentleman. Knows his work extremely well, nothing was a bother. Boiler fitted well within timescale, left no mess, definitely recommend him more than 100%
1 week ago
M. Reviews.io 5 star
The engineer really was outstanding, obviously knew exactly what the problems were. He got to work very quickly, left everything clean and tidy. We were very impressed when we saw he even had a vacuum cleaner with him! He was very pleasant and so very efficient. Thankyou so much.
1 week ago
M. Reviews.io 5 star
The plumber arrived within the hour and was professional, courteous and friendly. Great customer service was given towards repairing a leak caused from the head of a nail underneath the floor boards penetrative a pipe in the bathroom and causing a drip through the floorboards to the Hall below. Plumber Mike worked swiftly and efficiently explaining each stage of the job as he went along. I felt reassured with the result of his expertise and am more than satisfied with the final result. I am pleased I found RIGHTIO and have taken out an insurance cover with them to safeguard me from further issues. I highly recommend this company for their high standard, quality and care. Susan
1 week ago
J. Reviews.io 5 star
Came to repair my electric sockets and did a great job a very pleasant guy very pleased with the work
1 week ago
K. Reviews.io 5 star
Rightio explained the procedure clearly and the service was excellent. Callum, the engineer, did a very efficient job for us and took the trouble to explain what was required. All our plumbing problems were solved on the same day that we contacted Rightio, We would recommend Rightio to anyone.
1 week ago
J. Reviews.io 5 star
The job as done within hours of me calling.The engineer was very helpful and did an excellent job.
3 weeks ago
M. Reviews.io 5 star
What an incredible fast and reliable service. I was blown away by how helpful Feroz was for multiple items around my home. Really pleased with the outcome. Thank you very much.
3 weeks ago
M. Reviews.io 5 star
Excellent efficient service., no waiting. Kept up to date with arrival, timings and costs. Lovely lady plumber ( so good to see) was efficient , effective, tidy and very pleasant. Rightio is a very good set up and I would highly recommend.
3 weeks ago
M. Reviews.io 5 star
Rang Rightio to fix my upstairs lights, spoke to Jasmine who was very courteous, professional and dealt with my query very quickly. Within an hour and a half Roy the Electrician was at my front door. He immediately got on with the job and repaired it for me. So thanks to Rightio, and particularly both Jasmine and Roy for a job well done!!! 👍 Tom.
3 weeks ago
M. Reviews.io 5 star
The engineer arrived on time and sorted the problem with my hot water tank pretty fast. Thanks
4 weeks ago
M. Reviews.io 5 star
Engineer was out within an hour of calling. Very thorough checking for faults. Had the job done in no time. Very pleased.
4 weeks ago
M. Reviews.io 5 star
My engineer was amazing.I.was told the whole.tap needed replacing so. He ordered one.for.me and returned this evening to complete the job. I wish that.I.had known about.your company before.
4 weeks ago
Mr O. Reviews.io 5 star
The service you performed would , almost, make me welcome another fiasco, because the end result was utter happiness as compared to how awful it could have been. Thank you all at Rightio! Mort, Blackburn 🤠
4 weeks ago
M. Reviews.io 5 star
Problem sorted quickly with no hassle.In and out within 40 minutes.Very pleasant plumber even offered to mop floor after putting back Washing Machine which needed to be moved to access stop tap.Would highly recommend this company.
4 weeks ago

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