IMPORTANT: Rightio remains fully operational and continues to support our customers by respecting all government guidelines to be a Covid-19 secure business. Our main priority is keeping our Customers and Engineers safe, we do this by adhering to social distancing, regular hand washing and wearing the relevant PPE where appropriate.

What our customers are saying on Reviews.co.uk

Your peace of mind and complete satisfaction are at the heart of everything we do. We pride ourselves on our attentiveness and professionalism, yet we strive for excellence and your valued comments help us to continually improve our service. Here are some of the comments our customers have previously written on the Reviews.co.uk platform.

Excellent reviews-4-three-quarter-star
4.74Average 2474Reviews
Mrs B. Reviews.io 5 star
Very professional and expert plumber, explained clearly what was required and completed the job quickly and cleanly leaving no mess. Great to have updates when the plumber was due to call
5 hours ago
M. Reviews.io 5 star
Very helpful did a fantastic job and very friendly would recommend your company to family and friends
5 hours ago
Mr R. Reviews.io 5 star
First.class.it.makes a change to have some one who can do their job and smile on his face once again from first contact with Brandon to job finished first class well done
5 hours ago
Mr K. Reviews.io 5 star
james done a wonderful job he was polite and efficient he explained what he was doing and cleaned up after thank you again for your quick response to my problem I will recommend your service to anyone who needs a plumber
5 hours ago
Mr D. Reviews.io 5 star
Engineer (Adam) was brilliant, very knowledgeable and forthcoming with information and even answered my more pointless questions that had nothing to do with the problem. The quality of the work was excellent and he left no mess whatsoever, clearly a very conscientious guy in the manner he conducts his work. I'd be happy to have his help again in future.
5 hours ago
Mrs K. Reviews.io 5 star
Very efficient and knowledgeable, all parts were readily available on his van, so no hold ups with the job at all.
1 week ago
Mrs R. Reviews.io 5 star
Engineer is efficient, helpful and willing to listen. He fixed the issue right on the spot and very polite. He has the right attitude to win the customer's confidence. Did a good job on the spot! Very pleased with this call out job.
1 week ago
Mr P. Reviews.io 5 star
Lydia ad a wonderful phone manner and was very helpful, understanding and reassuring. Mick the engineer was friendly, efficient and happy to explain and advise. A very good experience, and will recommend you to friends and family. Thankyou
1 week ago
M. Reviews.io 5 star
Excellent service. very quickly sorted the problem. As a landlord, i've used Rightio a few times and am always very satisfied. i manage this property remotely from a different park of uk so it's always good to know i can depend on you for plumbing issues! thank you.
1 week ago
Mrs L. Reviews.io 5 star
Adam and Phil were very good. Arrived within the time slot given when booking. Introduced themselves on arrival and got straight on to fixing the issue. Friendly and professional. Adam took time to explain what he was doing and gave me advice about the issue should it happened again in the future. I would happily recommend them to my family and friends. Thanks.
1 week ago
Mr B. Reviews.io 5 star
Amazing service. I phoned up just after 10am, the plumber turned up at 12:30pm, fixed the problem, was very professional and polite.. Job done. Can't ask for much better.
1 week ago
Mr O. Reviews.io 5 star
Absolutely brilliant service. Advised on engineer availability and issue resolved very promptly. Hayley was extremely professional, courteous and knowledgeable advising me of what she was doing. Thank you for a wonderful job and will recommend and use you again.
1 week ago
Mrs F. Reviews.io 5 star
Fantastic service, Luke was very approachable and friendly when asking questions. He explained what he was doing and shown us a few things about the water mains etc which was very helpful. We would definitely contact the company again. Thanks for your help Luke. Very good company with communication. Thanks again
1 week ago
Mr H. Reviews.io 5 star
A very good experience with Rightio plumbing services, from booking the rectification to having the work carried out. Within the hour plumber arrived even though it wasn't an emergency, this highly skilled and pleasant gentleman solved the problem speedily and efficiently. I highly recommend Rightio to anyone requiring plumbing work carried out. Thank you and kind regards James
1 week ago
M. Reviews.io 5 star
Very good same-day service. Clinton arrived in excellent time. Very good at explaining what was wrong and what he was going to do. The seized valve in the header tank only showed up when we were waiting for it to fill up but, as with the toilet cistern, Clinton had the right part to hand. Everything checked and double checked before he left and not a trace of mess. You are not a cheap service but you are clearly thorough and competent. Thank you!
1 week ago
Mrs W. Reviews.io 5 star
Thanks Rightio for the prompt service Phil was here within an hour, he explained what need doing and fitted a part and had my boiler working and leak fixed satisfactory. I will definitely use them again. E W
3 weeks ago
M. Reviews.io 5 star
Prompt ,efficient and polite . Was impressed by the person who booked the plumber in and the plumber himself. Recommend
3 weeks ago
Mrs T. Reviews.io 5 star
Very pleasant very helpful very jolly/happy wanted to please me and make sure I was happy . Very patient respectful of property could not wish for better performance got it sorted very quickly . Top marks .
3 weeks ago
Mrs M. Reviews.io 5 star
After calling Rightio to service my boiler, they arranged to call within the next day. I was given the price upfront so decided to go ahead. I was informed I would receive a call prior to the visit, Omar called me and told me he was on his way, he arrived on time, was smartly dressed and polite and friendly, the job was done efficiently and quickly. Overall a good experience and would certainly recommend Rightio.
3 weeks ago
M. Reviews.io 5 star
Delighted! Alan kept me updated on arrival times and fixed a problem that had other plumbers stumped for months. What's been most impressive is the integrity shown by Alan and Rightio- due to the nature of the problem it could have been easy to pretend the repair would take hours and I wouldn't have known any different. It was sorted by the first suggestion and within the hour. Thank you, the kitchen is now finished!
3 weeks ago
Mrs N. Reviews.io 5 star
I am so happy, the leak was sorted and within 2hours , I will keep this company for friends and relatives! It’s also got warranty! The plumber is really great and polite! Thanks for the help 😉👍🏼
4 weeks ago

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